Customer Care for Element Vape
As a leading e-liquid business Vape Shop that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you possess received a mistake through your local delivery service and would certainly like to cancel your order, first check your e-mail and/or spam filtration system to make sure you clicked on the correct shipping and delivery address and/or LINK. Once this has been done, if you are still enthusiastic about continuing, basically answer the email with the information on your request and you will greatly appreciate any assistance you may offer. For technical issues, you might need to make contact with customer service via their telephone number: (Toll Free). Alternatively, if you have any additional questions, you could send us a great email and all of us will do our utmost to be able to assist you.
Your bundle appear at your current door within seven to ten working days. Take note that shipping times may vary from one courier company to be able to another. Hence, it is, usually preferable to buy with a reputable company. To aid ensure your package deal arrives safely, we all always advise of which you sign your parcel’s “Thanks Regarding Sending” section mainly because it arrives. Your local delivery services are required to obviously display this personal confirmation on all sent items, including Element Vape items.
As soon as your parcel is here at your doorway, you will need to collect it as soon since possible. This is usually normally done simply by completing a self-addressed, stamped envelope along with your return tackle and tracking amount. Upon arrival, ensure that your unit is fully charged and ready to start out using it immediately. Do not hold out for your Component Vape product to be able to warm up; this can not be stressed sufficient, particularly in the case of rechargeable batteries.
As outlined in the above section, when shipping to UK residents, shipping will probably be facilitated simply by among our countrywide network of courier companies, such since DPD, FED EX or UPS — but please permit for additional fees to be taken into consideration whenever placing your order. Customers located inside the Republic of Ireland are not authorized to purchase online. Within most cases, customers located within typically the Republic of Ireland will be struggling to purchase the object through the use of credit credit cards or debit cards. We all are currently experiencing some issues with credit card scams in Europe and certain situations, payments made making use of these methods may be declined or reversed. In inclusion, all deliveries to EU customers might be susceptible to taxation and import tasks.
Any time shipping internationally, make sure you note that customs procedures are really time-consuming and often require the help of a great independent customs broker. In the case of an brought in product, delivery periods will be dependent on your courier’s international delivery support and transit periods may greatly surpass our internal delivery estimates. Should you be unsure of expected transportation times, please get in touch with us immediately. Global orders will typically arrive within 3 to 5 business days after payment has already been received.
For all those questions concerning this matter, please note that all concerns should be aimed towards our corporate headquarters. Should a person need for making modifications or inquire about our services in general, you can do so at anytime during enterprise hours, Monday through Friday, except Weekend, Wednesday, and Thursday night. Should you possess any other queries, you can both contact our customer service team or perhaps one of our own sales representatives at the main office. In the event you prefer to spot your order online, you are welcome to visit our website and follow the particular simple instructions supplied. All billing and ordering information will certainly be provided in the click of a button.
As constantly, we strongly suggest that all requests be paid for completely before shipping and delivery or delivery regarding products. Any adjustments to shipping or delivery policies is going to be clearly indicated on receipt of repayment. In the event of a defect in any merchandise, please contact us all right away to get a return or alternative. As long as your satisfaction is our most critical, we all will work along with one to make positive that you have the best electronic products available.